Protecting Consumers

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

RIPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 28 years, RIPIRG’s Trouble In Toyland report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. One year, our research led to the recall of a cloth children’s book that we found contained lead.

BIGGER BANKS, BIGGER FEES

In April, RIPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all.  We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Issue updates

Report | RIPIRG Education Fund | Consumer Protection

Trouble in Toyland 2014

Among the toys surveyed this year, we found numerous choking hazards and five toys with concentrations of toxics exceeding federal standards. In addition to reporting on potentially hazardous products found in stores in 2014, this installment of the report describes the potential hazards in toys and children’s products.

> Keep Reading
Blog Post | Consumer Protection

The CFPB at Three: A Child Prodigy | Ed Mierzwinski

The Consumer Financial Protection Bureau (CFPB) turned just three years old Monday, July 21st, but when you look at its massive and compelling body of work, you must wonder: Are watchdog years like plain old dog years? Is the CFPB now a full-sized, 21-year-old adult? The answer is no, not yet. The CFPB is still growing and developing and adding programs and projects. The CFPB is, however, at three years old, certainly a child prodigy. Despite overwhelming public support, however, powerful special interests continue to attack it. Yet, the idea of the CFPB needs no defense, only more defenders.

> Keep Reading
Report | RIPIRG Education Fund | Consumer Protection

The Unfriendly Skies

It seems as if every consumer has an airline problem story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag. What many consumers don’t know is that they have a number of new rights as well as a right to complain, both to the airline and to the government. This report tracks five years of consumer complaints and highlights which airlines received the most complaints and what kinds of complaints were most common.

> Keep Reading
Report | RIPIRG Education Fund | Consumer Protection

Debt Collectors, Debt Complaints

This is the fifth in a series of reports that review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints about debt collection, with the aim of uncovering patterns in the problems consumers are experiencing with debt collectors and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

> Keep Reading
Report | RIPIRG Education Fund | Public Health, Consumer Protection

Trouble in Toyland 2013

The 2013 Trouble in Toyland report is the 28th annual U.S. Public Interest Research Group (PIRG) survey of toy safety. In this report, U.S. PIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

> Keep Reading

Pages

News Release | RIPIRG | Consumer Protection

A Lower Standard for Lead Poisoning

RIPIRG applauds the Advisory Committee on Childhood Lead Poisoning and Prevention of the Centers for Disease Control and Prevention in their important decision to protect the safety and well-being of our littlest consumers: children. The Panel recommended the government lower the threshold of lead in blood that qualifies as lead poisoning in children.

> Keep Reading
News Release | RIPIRG | Consumer Protection

Survey Finds Toxic or Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to the Rhode Island Public Interest Research Group’s 26th annual Trouble in Toyland report.

> Keep Reading

WPRI: Dangerous & toxic toys revealed

The number of dangerous toys is going down, but there are still many out there.

> Keep Reading

Providence Journal: Public policy group issues annual toy safety alert

Toys for sale this holiday season are safer than even those of the recent past, but dangerous merchandise remains available.

> Keep Reading
News Release | RIPIRG | Consumer Protection

Data Shows Rhode Island’s Bridges are 4th Worst in the Country on Eve of Obama Bridge Speech

With President Obama calling for robust investments in repairing America’s crumbling roads and bridges today, the Rhode Island Public Interest Research Group (RIPIRG) released data today documenting the number of “structurally deficient” bridges in Rhode Island.

> Keep Reading

Pages

Report | RIPIRG Education Fund | Consumer Protection

Trouble in Toyland 2014

Among the toys surveyed this year, we found numerous choking hazards and five toys with concentrations of toxics exceeding federal standards. In addition to reporting on potentially hazardous products found in stores in 2014, this installment of the report describes the potential hazards in toys and children’s products.

> Keep Reading
Report | RIPIRG Education Fund | Consumer Protection

The Unfriendly Skies

It seems as if every consumer has an airline problem story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag. What many consumers don’t know is that they have a number of new rights as well as a right to complain, both to the airline and to the government. This report tracks five years of consumer complaints and highlights which airlines received the most complaints and what kinds of complaints were most common.

> Keep Reading
Report | RIPIRG Education Fund | Consumer Protection

Debt Collectors, Debt Complaints

This is the fifth in a series of reports that review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints about debt collection, with the aim of uncovering patterns in the problems consumers are experiencing with debt collectors and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

> Keep Reading
Report | RIPIRG Education Fund | Public Health, Consumer Protection

Trouble in Toyland 2013

The 2013 Trouble in Toyland report is the 28th annual U.S. Public Interest Research Group (PIRG) survey of toy safety. In this report, U.S. PIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

> Keep Reading
Report | RIPIRG Education Fund | Consumer Protection

Trouble in Toyland 2012

The 2012 Trouble in Toyland report is the 27th annual RIPIRG survey of toy safety. In this report, RIPIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

> Keep Reading

Pages

Blog Post | Consumer Protection

The CFPB at Three: A Child Prodigy | Ed Mierzwinski

The Consumer Financial Protection Bureau (CFPB) turned just three years old Monday, July 21st, but when you look at its massive and compelling body of work, you must wonder: Are watchdog years like plain old dog years? Is the CFPB now a full-sized, 21-year-old adult? The answer is no, not yet. The CFPB is still growing and developing and adding programs and projects. The CFPB is, however, at three years old, certainly a child prodigy. Despite overwhelming public support, however, powerful special interests continue to attack it. Yet, the idea of the CFPB needs no defense, only more defenders.

> Keep Reading
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