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For Immediate Release:
2003-10-29
Contact:
Gary Kalman 202-546-9707 x311

Consumer Tips For Dealing With The Fleet/Bank Of America Merger

PROVIDENCE—As New England watched the Fleet/Bank of America merger with intense scrutiny, RIPIRG offers tips for consumers who are currently account holders at Fleet.

"After mergers, customers of both banks, but especially Fleet customers, may face serious problems," stated Kate Canada, RIPIRG advocate. "Fleet customers should take precautions as the merger moves forward in order to protect their assets."

Mergers often result in computer glitches as account numbers and computer systems change. RIPIRG urges customers to watch out for these glitches.

Specifically RIPIRG recommends that Fleet customers:
Read their bank statements carefully.
Save all ATM receipts, deposit slips, direct deposit records and watch out for mistakes.
Carefully scrutinize the letters from Bank of America because they could be increasing fees, adding new fees and changing services.
Consider switching to a credit union, instead of a bank, which consistently have lower fees.

"Big banks usually mean bigger fees," stated Canada. "Free checking may no longer be free, minimum balance requirements may change and fess may go up so be carefully and consider shopping around for a new bank."

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